Some Apps On Mac Require 2 Quits

01.08.2020by

Not very intuitive to navigate. Photo editing on mac. A bit too crowded interface.

Some apps the red button just quits the window and leaves the app open, while with others, it quits the program. What kind of screwed up thing is this Apple? And yes, it's not only 3rd party apps, it's Apple's own applications that do not consistently do the same thing here. Either way, an up to date Mac not only is a good quick fix but it also eliminates old software from your troubleshooting steps. I was recently experiencing some heavy crashing on an OS X 10.7.4 Mac. For some reason, any time I would try to use Quick Look, the Finder would crash. Most apps would crash on launch - it was incredibly frustrating!

Are some or all of your Windows 10 apps not working properly? Previously, I wrote an article on how to fix the problem of missing Windows Store apps and recently I had a client who bought a Windows 10 machine to me where the Windows apps would appear to open, but then would close immediately.

If you are having this issue where an app fails to load, then it’s probably a permissions issue. There are lots of reasons why Store apps fail to start and one of them is because the permissions for certain Windows folders and registry settings have been changed, either manually or by group policy.

You can fix this problem by checking all the permissions for these folders and registry settings and making sure they are all correct. In this post, I’ll walk you through the steps for doing this so you can get your Store apps running again.

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Windows 10 Event Log

You can confirm whether this is the cause of the issue by opening the event log and checking for the Event ID 5961 in the event log. You can open the event log by clicking on Start and typing in event log.

Free

You’re going to have to navigate to the following log file to see if this particular event exists or not:

Once there, you’ll see a whole bunch of events listed there, probably thousands. You can’t really manually go through this, so click on the Find button at the very right and type in 5961. It’ll search through that log and if it finds anything, it will highlight that row. Double-click on the row and you should see some information like below:

If the event exists, you can be pretty certain that it’s a permissions issue for a new group in Windows called AllApplication Packages. What is All Application Packages? Well, it’s similar to the built-in Administrators or Users groups. All Application Packages includes any store app that is installed in Windows 10. If this group doesn’t have permissions to certain folders and registry settings, it will cause store apps to fail launching.

Fix File System Permissions

First, let’s fix the file system permissions. This is basically checking the permissions on three folders: Program Files, Windows and Users.

Go to Explorer and right-click on C:Windows and click on the Security tab. Here is what it should look like with the correct permissions.

If that is not what your permissions are showing for the directory, then click on the Advanced button at the bottom right. On the next dialog, click on the Change Permissions button.

You then want to click the Add button. Note that if the Add button is grayed out, it probably means the files are all owned by TrustedInstaller. Read my previous post on how to change permissions so that you can gain full control over the files and folders.

Here you need to click on Select a principal and then type in all application packages into the object name box. Make sure to click the Check Names button also before clicking OK.

Make sure the Type is set to Allow and Applies to is This folder, subfolders and files. Under permissions, make sure you have Read & execute, List folder contents and Read checked. Then click OK.

You’ll be brought back to the main permissions screen. Here you need to make sure to check the Replace all child object permission entries with inheritable permission entries from this object.

Once you have done this for the Windows directory, you need to do the same thing for C:Users and C:Program Files. For C:Users, everything is the same except you give the All Application Packages group Full Control. Also, if you’re running 64-bit Windows, you’ll need to do this for C:Program Files (x86) too.

Fixing Registry Permissions

For registry entries, open regedit by going to Start and typing in regedit. Once you have it opened, you need to check the permissions for HKEY_USERS. Right-click on HKEY_USERS and click on Permissions.

Make sure that All Application Packages has Read permission.

Now do the same thing for HKEY_CLASSES_ROOT. Next expand HKEY_LOCAL_MACHINE and do the check for HARDWARE, SAM, SOFTWARE and SYSTEM.

If you haven’t gone crazy by now, then congrats! The main issue that I saw with this whole process is changing the permissions on the system folders because you have to overcome TrustedInstaller in order to make changes to the permissions. Half the time that never works properly and then trying to get everything back to normal is just as risky.

You may be better off just resetting Windows 10, but it’ll require you to install all your third-party apps again. You can reset Windows 10 by going to Settings, click on Update & Security and then clicking on Recovery. If you’re trying to change permissions and running into errors, post a comment and we’ll try to help. Enjoy!

Force quit the app, then open it again

  • iPhone, iPad, iPod touch: Force the app to close.
  • Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
  • Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).

Restart your device

Auto Quit Apps Mac

Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.

Check for updates

Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.

  • iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
  • Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.

Reinstall the app

  • iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
  • Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
  • Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.

Contact the app developer

If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.

Learn more

  • Get help with unfamiliar charges and in-app purchases.
  • If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
  • Get help with audio, video, or power on Apple TV.
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