Salesforce App For Outlook With Office For Mac 2016

31.07.2020by

Everyday millions of people around the world use Outlook and Salesforce to help run their businesses. In Office 2013, we introduced Apps for Office to let our partners add capabilities to Office to extend it and integrate it with the services our users use every day to help them be even more productive in Office.

Microsoft Outlook

Salesforce help; salesforce training; salesforce support. Information Response; App name: Salesforce: ID: WA104379334: Office 365 clients supported: Outlook 2013 or later on Windows, Outlook 2016 or later on Mac, Outlook on the web.

Connect. Organize. Get things done.

Get Outlook

Today, as part of our ongoing strategic partnership with Salesforce, the new Salesforce App for Outlook was announced to give users a great new way to work with Salesforce right from within Outlook. This lets users view Salesforce contacts, leads, accounts and opportunities in the context of an email from a customer. Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA).

You can read the full announcement from Salesforce as well as more about the app here.

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You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.

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Last updated by the developer on: October 18, 2019

General information

Information provided by salesforce.com to Microsoft:

InformationResponse
App nameSalesforce
IDWA104379334
Office 365 clients supportedOutlook 2013 or later on Windows, Outlook 2016 or later on Mac, Outlook on the web
Partner company namesalesforce.com
Physical address350 Mission Street San Francisco CA 94105
URL of partner websitehttps://www.salesforce.com/
URL of Privacy Policyhttps://www.salesforce.com/company/privacy
URL of Terms of Usehttps://pinpointprod.blob.core.windows.net/marketing/Partne..
Main telephone number4158121323
Description of available licensing options, if anyA Salesforce license is required to use Salesforce within Outlook
Licensing contactsame as above
Licensing telephone numbern/a

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Salesforce

How the app handles data

Information provided by salesforce.com on how this app collects and stores organizational data, and what control an organization has over this data.

Data access using Microsoft Graph

Salesforce App For Outlook With Office For Mac 2016

This application does not use Microsoft Graph.

Data access using other Microsoft APIs

Apps and add-ins built on Microsoft 365 may use additional Microsoft APIs other than Microsoft Graph to collect or process organizational information. List any Microsoft APIs other than Microsoft Graph this app uses, and for each, the justification and purpose (what does the app use this information for?), and whether the app stores any of this information in its databases.

Microsoft APIJustification/PurposeIs any of this data stored in app database(s)?
Exchange Web Services (EWS)The add-in uses functions from Office.js and EWS to copy content and attachments about an email an Outlook user has decided to log into Salesforce. Similar capabilities are used on the calendar side, to log appointments into Salesforce.The add-in uses functions like getUserIdentityTokenAsync to get the current Outlook user identity, GetItem (.js and EWS) to get and set AdditionalProperties and the content of the current email message when saving to Salesforce records, GetAttachment (EWS) to retrieve the attachments from Exchange and add to the paired Salesforce email, UpdateItem (.js), GetFolder (.js) to get the drafts folder, CreateItem (.js), which is used to create a draft message.
JavaScript API for OfficeThe add-in uses functions from Office.js and EWS to copy content and attachments about an email an Outlook user has decided to log into Salesforce. Similar capabilities are used on the calendar side, to log appointments into Salesforce.The add-in uses functions like getUserIdentityTokenAsync to get the current Outlook user identity, GetItem (.js and EWS) to get and set AdditionalProperties and the content of the current email message when saving to Salesforce records, GetAttachment (EWS) to retrieve the attachments from Exchange and add to the paired Salesforce email, UpdateItem (.js), GetFolder (.js) to get the drafts folder, CreateItem (.js), which is used to create a draft message.

Non-Microsoft Services Used

If the app transfers or shares organizational data with non-Microsoft service(s), list the non-Microsoft service(s) the app uses, what data is transferred, and include a justification for why the app needs to transfer this information.

Not Applicable

Add-in Data Access

List the permissions this app requires for accessing your organization's data, the justification and purpose for this permission (what does the app use this information for?), and whether the app stores any of this information in its databases.

PermissionDescription
ReadWrite MailboxThis add-in can read or modify the contents of any item in your mailbox, and create new items. It can access personal information -- such as the body, subject, sender, recipients, or attachments -- in any message or calendar item. It may send this data to a third-party service.
Send DataCan send data over the Internet

Telemetry data

Salesforce App For Outlook With Office For Mac 2016 Release

Does any organizational information, including EUII (end-user identifiable information) and OII (organizational identifiable information), appears in this application's telemetry/logs? If yes, describe what data is present and what controls/processes an organization has in place to archive and/or delete it. If no, describe the controls/processes in place to prevent EUII and OII from appearing in telemetry/logs.

No

Storing and securing organizational data

Describe where/how is this application's data is stored and how access to it is controlled. Is it encrypted? Who can access it? How do you ensure that only authorized systems/individuals can access it? Examples: 2FA for all admins, Privileged Access Management (PMA), partitioning service admin accounts from Azure AD/corporate user accounts, protected IP ranges between systems, etc.

Not specified.

Organizational controls for data stored by partner

Describe any capabilities an organization's administrators have to control their information residing in partner systems, e.g. deletion, retention, auditing, archiving, end-user policy, etc.

Salesforce storage is described in the Security Guide at https://resources.docs.salesforce.com/222/latest/en-us/sfdc/pdf/salesforce_security_impl_guide.pdf

Salesforce App For Outlook With Office For Mac 2016 Torrent

Human review of organizational information

Are humans involved in reviewing or analyzing any organizational data that is collected or stored by this app?

No

Feedback

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Information from the Microsoft Cloud App Security catalog appears below.

Note

Free plagiarism detection software for mac. The information on this page is based on a self-attestation report provided by the app developer on the security, compliance and data handling practices followed by the app. Microsoft makes no guarantees regarding the accuracy of the information. Contact us if you believe information about an app is outdated.

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